Observability, Automation & AIOps

Achieving Operational Excellence Through Visibility, Intelligence, and Automation

As IT environments grow in complexity—spanning hybrid cloud, containers, mainframe, and distributed infrastructure—real-time visibility and intelligent automation have become essential. Manual monitoring and reactive operations no longer scale in a world of 24/7 availability, microservices, and rising performance expectations.

ITgility’s Observability, Automation & AIOps solutions help organisations transition from reactive troubleshooting to proactive, insight-driven operations. We unify monitoring, telemetry, log analytics, and AI-powered optimisation into an integrated operations framework—allowing teams to detect issues faster, automate resolutions, and continually improve service health.

Key solution areas include:

• End-to-End Observability with Elastic, Splunk, Prometheus & Grafana
  Gain full-stack visibility across infrastructure, applications, networks, and user experience. We help design and implement observability platforms using Elastic Stack, Prometheus, and Grafana, while integrating with security and compliance dashboards where needed.

• AIOps and Automation with Morpheus
  Leverage Morpheus as the orchestration and automation hub for IT operations. With native support for policy enforcement, cost visibility, telemetry aggregation, and workload analytics, Morpheus enables consistent governance across multi-cloud, virtual, and container platforms.

• Performance Monitoring and Diagnostics with Foglight
  Deploy Quest Foglight to monitor database performance (e.g. SQL, Oracle), virtualisation layers (VMware, Hyper-V), and application stacks—delivering deep diagnostics, capacity forecasting, and rapid root-cause analysis across critical services.

• Log Analytics and SIEM Integration with Splunk
  Ingest and analyse machine data with Splunk Enterprise and Splunk Observability Cloud for centralised log management, SIEM functionality, and alert correlation—supporting incident response, compliance, and operational telemetry.

• Integrated Monitoring for Mainframe and Distributed Platforms
  Enable unified monitoring across IBM Z, distributed systems, and cloud-native platforms using connectors and integrations. Correlate workload, backup, and infrastructure metrics in a single pane of glass for full service visibility.

Whether you're aiming to automate routine operational tasks, reduce MTTR, or identify cost-saving opportunities through predictive analytics, ITgility’s observability and AIOps frameworks deliver real-time intelligence that turns data into action.

Why ITgility?

• Platform-agnostic integration: Unified monitoring across VMware, Azure, Kubernetes, mainframe, and hybrid cloud

• Actionable telemetry: Dashboards, alerts, and reporting aligned with business SLAs and ITIL processes

• Automation-first architecture: Policy-driven workflows, self-healing systems, and proactive remediation

• Expert capabilities: Experts in Elastic, Splunk, Foglight, Morpheus, Prometheus, Grafana, and more

• Mainframe-to-cloud observability: Bridging visibility gaps between legacy systems and cloud-native operations